Service & Support
We have a Centralized customer Service/ customer care department at our Head Office, Pune. In after sale service; Our expertise and highly trained technical engineers team is really very sincere and committed to provide a prompt preventive and breakdown maintenance support in a timely manner.
Our team is motivated to expand our position in PAN India as a customer-oriented trademark.
Our objective is to be trusted source and create a value for our customers to our successful growth into high profitability. To grow as a product library, answering and supporting you for its features, applications, re-stamping and more information our technical team have keen knowledge. Also we are available online media to give you global support and solutions at www.gramtonweighing.com
Beside these all services we are now into the accreditation lab: we provide Govt re-stamping as well as all of our Standard weights are traceable to NABL.
Our team will maintain the various service reports in accordance with customer satisfaction. From the first of installation history to the present. Also we assist for Spare parts and other components they can be provided within required time span.
As we have vide experience in weighing scale industry since last 15 years; We can repairs any kind of weighing scales like Mettler, Ohaus, Essae, Schimadzu, Smart Or any other brand besides this.
Regular and Periodic training of technical personnel, both in-house and overseas, facilitates efficient and expert support to our National installation support.